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About

One single number,
a team in vans,
across Belgium

KA IT SRL is the B2B IT team you wish you had from day one: public pricing, contractual SLA, no long-term commitment. Founded in Anderlecht by Abdelhak Kharraz, we operate across Belgium — Brussels, Brabant, the coast, Wallonia, Flanders — with a fleet of new vans.

Public pricing Contractual SLA Across Belgium

Built for SMBs
who've had enough

Why KA IT exists, and what we actually do (or don't).

KA IT was born out of frustration. Before launching KA IT, Abdelhak Kharraz worked on the ground as a field technician then team lead at various Belgian IT providers. Everywhere, the same pattern: SMBs juggling four or five different vendors, endless quotes, broken delivery promises, and support reduced to a call center bouncing you from one ticket to another.

In 2023, he launched KA IT SRL in Anderlecht with a simple idea: one number, a real human team, public pricing and a contractual SLA. No salesperson between you and the technician. No layers of abstraction. When you call, you immediately speak to someone who knows your infrastructure.

Today, the team is made of experienced technicians on the full range of professional IT hardware. We cover the entire IT perimeter of an SMB or a nonprofit: user support, workstations, servers, networking, Wi-Fi, cybersecurity, backups, printers and hardware. Remotely from Anderlecht or directly on-site at your location, anywhere in Belgium — Brussels, Brabant, Belgian coast, Wallonia, Flanders.

The bet seems to be paying off. Our first clients recommend us on Google. Read the reviews on Google.

What we don't do

We don't sell mobile or fixed telephony, we don't repair broken smartphones, and we don't touch consumer hardware. Our playground is professional IT — and only that.

Abdelhak Kharraz

Founder & CEO — KA IT SRL

A B2B IT engineer, Abdelhak spent years on the ground troubleshooting SMBs at various Belgian providers before creating KA IT in Anderlecht. His conviction: SMB IT support has no reason to be opaque, slow or priced on the client's face. He runs the company from Brussels and personally drives on-site when the context calls for it — in a KA IT van, anywhere in Belgium.

“Transparency is not a marketing argument. It's our starting point.”

Abdelhak Kharraz — KA IT Founder

Four commitments
that change the game

Where the market is opaque, slow or siloed, KA IT does the opposite — on purpose.

€
Public pricing
25 / 50 / 80€ / user / month, VAT excl.

Our Bronze, Silver and Gold packs are displayed on the homepage. No endless quotes, no pricing based on the client's face. You know what you pay before the first meeting.

Contractual SLA
Bronze · Silver · Gold

Response and resolution times written in black and white in the contract, differentiated by criticality (P1 to P4). Not a marketing promise — a quantified commitment.

Field mobility
New vans, anywhere in Belgium

All our technicians drive new vans equipped for IT interventions. Brussels, Brabant, Belgian coast, Wallonia, Flanders — we travel, no hidden mileage fees.

AI + human
First diagnosis in under 5 min

Our portal integrates an AI diagnosis that qualifies your ticket in under 5 minutes — then a real technician takes over according to urgency. You save time, we keep the human expertise.

What never changes
about us

Four simple commitments, kept since day one.

Real responsiveness

Fast handling during business hours, priority for clients on signed packs. One single number, a real technician, not a call center: we get back to you within 48 hours.

Transparent pricing

25, 50 or 80€ per user per month. No endless quotes, no hidden costs. You know exactly what you pay before signing.

Multi-vendor experience

Experience across all major professional brands. Our interventions follow professional best practices. No tinkering.

Human proximity

A team that knows clients by first name. You always talk to the same person. No ticket transferred five times.

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Experienced technical team across the full classic enterprise stack — workstations, servers, network and security.

We come
to you

Brussels, Brabant, Belgian coast, Wallonia, Flanders. All our technicians drive new vans, on-site intervention anywhere in Belgium.

See the detailed coverage area

Brussels-Capital & Brabant

The 19 Brussels communes + Walloon Brabant (Waterloo, Wavre, Louvain-la-Neuve) + Flemish Brabant (Leuven, Zaventem, Vilvoorde).

Belgian coast

Ostend, Bruges, Knokke-Heist, Blankenberge, De Haan, Nieuwpoort, Koksijde. Ideal for SMBs and coastal hospitality.

Wallonia

Liège, Charleroi, Mons, Namur, Tournai, La Louvière. On-site intervention for Walloon SMBs and nonprofits.

Flanders

Antwerp, Ghent, Mechelen, Hasselt, Genk, Kortrijk, Roeselare. Fluent NL communication, FR / NL team.

You're in Belgium, we drive to you. New vans, transparent mileage fees (included in signed packs).

Public reviews, posted directly on our Google Business Profile.

Read the reviews on Google Maps

Let's meet

Free diagnosis, no commitment. Come see what we can do.

Free Diagnosis