Managed IT & support, built around your SME
Three IT packs adapted to each business profile, plus additional services.
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The three packs
Pack Essential
25 EUR/user/month excl. VAT
Per user, per month. No commitment. To get started with reliable IT support.
- Unlimited remote support
- Priority hotline
- Incident management
- Monthly reports
- Response time per signed pack
✓ Support portal included — track your tickets in real time
Pack Business
50 EUR/user/month excl. VAT
Per user, per month. No commitment. Pack Essential + on-site interventions.
- Everything in Pack Essential
- Unlimited on-site interventions
- Proactive maintenance
- Equipment management
- Change assistance
✓ Support portal included — track your tickets in real time
Pack Managed
80 EUR/user/month excl. VAT
Per user, per month. No commitment. Complete IT management and dedicated infrastructure.
- Everything in Pack Business
- 24/7 Monitoring
- Dedicated infrastructure
- Business continuity plan
- Personalized IT strategy
✓ Support portal included — track your tickets in real time
Additional services
Networks
Design, deployment and management of professional networks. WiFi, security, performance.
Payment Solutions
POS environment support, configuration and payment provider coordination for repair or replacement under warranty.
Vendor coordination
A single point of contact for all your IT needs. We manage vendor relationships.
IT Diagnostics
Complete audit of your infrastructure, recommendations, action plan.