Our Services
Three IT packs adapted to each business profile, plus additional services.
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The three packs
Pack Essential
From 125 EUR/month
To get started with reliable IT support.
- Unlimited remote support
- Priority hotline
- Incident management
- Monthly reports
- Response time < 4h
✓ Support portal included — track your tickets in real time
Pack Business
From 295 EUR/month
Pack Essential + on-site interventions.
- Everything in Pack Essential
- Unlimited on-site interventions
- Proactive maintenance
- Equipment management
- Change assistance
✓ Support portal included — track your tickets in real time
Pack Managed
From 499 EUR/month
Complete IT management and dedicated infrastructure.
- Everything in Pack Business
- 24/7 Monitoring
- Dedicated infrastructure
- Business continuity plan
- Personalized IT strategy
✓ Support portal included — track your tickets in real time
Additional services
Networks
Design, deployment and management of professional networks. WiFi, security, performance.
Payment Solutions
POS environment support, configuration and payment provider coordination for repair or replacement under warranty.
Vendor coordination
A single point of contact for all your IT needs. We manage vendor relationships.
IT Diagnostics
Complete audit of your infrastructure, recommendations, action plan.